tech
January 27, 2026
FACTBOX: What is known about Leonardo booking system failure
As Rostec said, the failure came as a result of the network's infrastructure, from the provider's side, Sirena Travel
TL;DR
- Global failure in Leonardo booking system impacts Aeroflot, Pobeda, and Azur Air.
- Restrictions include passenger and luggage check-in, ticket issuance, reissuance, and refunds.
- Aeroflot warned of possible schedule adjustments.
- Manual check-in at airports is implemented, leading to longer procedures.
- Failure attributed to Sirena Travel's network infrastructure.
- System functionality has reportedly been restored.
- Transport Ministry and aviation authorities are working with airlines and airports to mitigate impacts.
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